
Frequently Asked Questions
Find answers to common questions about our treatments, policies, and what to expect at Jade Aesthetics.
Got Questions?
General Questions
A medical spa combines the relaxing atmosphere of a day spa with medical-grade treatments supervised by healthcare professionals. At Jade Aesthetics, we offer advanced aesthetic treatments like Botox, dermal fillers, chemical peels, CoolSculpting, and NAD+ injections in a serene, spa-like environment.
We recommend a consultation for most treatments, especially injectables and body contouring. During your consultation, your provider will evaluate your concerns, discuss your goals, and create a personalized treatment plan. Some facial treatments like DiamondGlow may be booked directly.
Yes. All treatments at Jade Aesthetics are FDA-cleared and performed by trained, licensed professionals. We follow strict safety protocols and use only high-quality, authentic products. Your safety and comfort are our top priorities.
The best way to determine the right treatment is through a personalized consultation. Our providers will assess your concerns, discuss your goals and budget, and recommend a treatment plan tailored specifically to you. We also offer VISIA and Skin Instant© skin analysis for data-driven recommendations.
When performed by a skilled injector, Botox should look completely natural. At Jade Aesthetics, we take a conservative, artistic approach — softening wrinkles while preserving your natural facial movement and expressions. The goal is for people to notice you look refreshed, not that you've had work done.
Botox typically lasts 3-4 months. Hyaluronic acid fillers (like Juvederm) last 6-18 months depending on the area and product. Biostimulators like Sculptra can last 2+ years. Your provider will discuss expected duration during your consultation.
Downtime varies by treatment. Many services like Botox, DiamondGlow, and B12 injections have zero downtime. Treatments like VI Peels involve 5-7 days of peeling. CoolSculpting may cause temporary numbness. Your provider will explain the specific recovery timeline for your treatment.
Jade Aesthetics is an authorized retailer of Biologique Recherche and SkinMedica — two of the most respected professional skincare brands available. Our estheticians can recommend products tailored to your skin type and concerns.
Yes, we partner with PatientFi to offer flexible financing options. PatientFi allows you to pay for treatments over time with affordable monthly payments, no hidden fees, and no hard credit check to see your options. Ask about financing during your consultation.
Jade Aesthetics is located at 371 Town Square, Wheaton, IL 60187 — in the heart of downtown Wheaton in DuPage County. We're easily accessible from Glen Ellyn, Naperville, Carol Stream, Winfield, and surrounding communities.
You can book online through our website, call us at (630) 949-2413, or email info@jadeaesthetics.co. We offer flexible scheduling Monday through Saturday.
We kindly request at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. We understand that life happens — please contact us as soon as possible if you need to change your appointment.
Yes, many treatments can be combined in a single visit or staged across multiple appointments for a comprehensive rejuvenation plan. Your provider will advise on the safest and most effective combinations based on your goals.
Please bring a valid photo ID, any relevant medical history or list of medications, and photos of your desired results if applicable. Arriving with clean, makeup-free skin is helpful for facial treatments and skin analyses.
Still Have Questions?
Our team is happy to answer any questions you have. Reach out by phone, email, or book a consultation.
