Frequently asked questions

A medical spa combines the relaxing atmosphere of a day spa with medical-grade treatments supervised by healthcare professionals. At Jade Aesthetics, we offer advanced aesthetic treatments like Botox, dermal fillers, chemical peels, CoolSculpting, and NAD+ injections in a serene, spa-like environment.

We recommend a consultation for most treatments, especially injectables and body contouring. During your consultation, your provider will evaluate your concerns, discuss your goals, and create a personalized treatment plan. Some facial treatments like DiamondGlow may be booked directly.

The best way to determine the right treatment is through a personalized consultation. Our providers will assess your concerns, discuss your goals and budget, and recommend a treatment plan tailored specifically to you. We also offer VISIA and Skin Instant© skin analysis for data-driven recommendations.

Jade Aesthetics is located at 371 Town Square, Wheaton, IL 60189 in the Town Square Wheaton shopping center, on Naperville Road just north of Butterfield Road in DuPage County. We’re easily accessible from Glen Ellyn, Naperville, Carol Stream, Winfield, and surrounding communities.

You can book online through our website, call us at (630) 949-2413, or email info@jadeaesthetics.co. We offer flexible scheduling Monday through Saturday.

Please bring a valid photo ID, any relevant medical history or list of medications, and photos of your desired results if applicable. Arriving with clean, makeup-free skin is helpful for facial treatments and skin analyses.

Jade Aesthetics is open Mon – Thu 10:00 AM – 7:00 PM, Friday 10:00 AM – 5:00 PM, Saturday 10:00 AM – 3:00 PM. We’re closed on Sunday. You can book online any time.

Jade Aesthetics is an authorized retailer of Biologique Recherche and SkinMedica — two of the most respected professional skincare brands available. Our estheticians can recommend products tailored to your skin type and concerns.

Yes, two kinds. VISIA imaging uses UV and cross-polarized light to show sun damage, pigmentation, wrinkles, and pores beneath the surface, and the imaging itself takes about 10 to 15 minutes. Skin Instant© Lab analysis is Biologique Recherche’s diagnostic method for building a personalized skincare plan. Either gives your provider a baseline to plan treatments and track your progress.

It depends on your skin and your goals. DiamondGlow combines deep exfoliation, extraction, and a SkinMedica serum infusion with no downtime. The Biologique Recherche facial is tailored to your skin with the brand’s French formulas. Dermaplaning removes dead skin and peach fuzz for a smoother, brighter surface. The Spotlight facial pairs light microneedling with hyaluronic acid, exosomes, and topical micro-tox for an event-ready glow. Your aesthetician will recommend one after looking at your skin.

Yes. Our medical weight loss program is supervised by medical providers who can prescribe compounded semaglutide or tirzepatide, prepared by a licensed compounding pharmacy, when it suits your health profile. Your plan includes regular check-ins, lab work as needed, and long-term planning to help you keep your results.

Yes. Sylfirm X Hair Restoration pairs radiofrequency microneedling of the scalp with a topical exosome serum. It is aimed at men and women with early to moderate thinning, usually over a series of three to six treatments spaced four to six weeks apart. Sylfirm X is not FDA-cleared for hair loss and no exosome product is FDA-approved, so your provider will explain what results to expect.

Yes. A lash lift and tint gives your natural lashes a lasting curl and deeper color with no extensions or daily mascara. Brow waxing and shaping includes a shaping consultation, precise waxing, and a tweezed cleanup for a clean, natural arch.

We take safety seriously. Treatments at Jade Aesthetics are performed by trained, licensed professionals following strict safety protocols, with high-quality, authentic products. Every treatment has some risk, and some, such as NAD+ injections, exosome products, and off-label uses of approved products, are not FDA-approved for the way we use them. Your provider will go over the risks and FDA status of any treatment before you start.

When performed by a skilled injector, Botox should look completely natural. At Jade Aesthetics, we take a conservative, artistic approach — softening wrinkles while preserving your natural facial movement and expressions. The goal is for people to notice you look refreshed, not that you’ve had work done.

Botox typically lasts 3-4 months. Hyaluronic acid fillers (like Juvederm) last 6-24 months depending on the area and product. Biostimulators like Sculptra can last 2+ years. Your provider will discuss expected duration during your consultation.

Downtime varies by treatment. Many services like Botox, DiamondGlow, and B12 injections have zero downtime. Treatments like VI Peels involve 5-7 days of peeling. CoolSculpting may cause temporary numbness. Your provider will explain the specific recovery timeline for your treatment.

Yes, many treatments can be combined in a single visit or staged across multiple appointments for a comprehensive rejuvenation plan. Your provider will advise on the safest and most effective combinations based on your goals.

Both use fine needles to create micro-channels that prompt the skin to make new collagen. Sylfirm X also delivers radiofrequency heat through the needles, which tightens tissue and can treat melasma and rosacea. Traditional microneedling uses no heat, so it is gentler and a good fit for texture, pores, fine lines, and mild scarring. Deeper or pitted acne scars usually respond better to Sylfirm X.

The fat cells CoolSculpting destroys are permanently eliminated and do not come back. The remaining fat cells in the area can still grow with significant weight gain, so keeping a stable weight keeps your results lasting. Many patients see results after one session, and some areas benefit from a second cycle.

Yes, we partner with PatientFi to offer flexible financing options. PatientFi allows you to pay for treatments over time with affordable monthly payments, no hidden fees, and no hard credit check to see your options. Ask about financing during your consultation.

We kindly request at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. We understand that life happens — please contact us as soon as possible if you need to change your appointment.

Pricing depends on the treatment and on the plan your provider builds with you, so we go over it during your consultation. You’ll also see the price of each service when you book online. If you’d like to spread out the cost, PatientFi financing offers monthly payments.

Yes. Current clients can share a referral link from their online account, and the friend they refer gets $25 off a service.